{"id":5525,"date":"2026-05-31T13:41:52","date_gmt":"2026-05-31T13:41:52","guid":{"rendered":"https:\/\/odontoscope.be\/faq\/"},"modified":"2026-07-12T04:59:56","modified_gmt":"2026-07-12T04:59:56","slug":"faq","status":"publish","type":"page","link":"https:\/\/odontoscope.be\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

Frequently Asked Questions<\/h1><\/h1><\/div><\/div><\/div><\/div><\/div>

Use and implementation<\/h3><\/div><\/div><\/div><\/div><\/div>

<\/i><\/i><\/span>Who can use the Odontoscope\u00ae? <\/span><\/a><\/h4><\/div>
\n

The Odontoscope\u00ae is designed to be used by any member of the care staff in an institution \u2013 nurses, speech and language therapists, care assistants, care coordinators, etc. The system guides the user step by step via the dedicated app. Online training is included in the annual plan and the app acces plan.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Is special training required to use the Odontoscope\u00ae?<\/span><\/a><\/h4><\/div>
\n

No. A comprehensive online training is included in the annual plan and the app acces plan. It is accessible at any time, from any device, and can be completed by any member of the healthcare team authorised by the nursing home.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>How long does an oral health assessment take with the Odontoscope\u00ae? <\/span><\/a><\/h4><\/div>
A complete assessment takes no more than 10 minutes, including taking photographs, the evaluation, recording observations in the app, and transmitting data to the partner dentist if required.<\/div><\/div><\/div>

<\/i><\/i><\/span>How do you integrate the Odontoscope\u00ae into your care protocol? <\/span><\/a><\/h4><\/div>
\n

The Odontoscope\u00ae integrates naturally into existing care protocols. On a resident's admission, an initial examination is carried out to establish the reference file. A follow-up examination is then proposed annually \u2013 or at any other frequency depending on each resident's clinical needs. <\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>How many residents can be examined with an annual plan? <\/span><\/a><\/h4><\/div>
\n

There is no limit to the number of residents examined or the number of evaluations per resident. The annual plan gives access to the app for all residents in your facility. <\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Does Odontoscope\u00ae integrate with our patient record system? <\/span><\/a><\/h4><\/div>
\n

The Odontoscope\u00ae app automatically generates \u2013 or generates on request \u2013 downloadable PDF reports, ready to be added to the resident's individual care record.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

Coverage<\/h3><\/div><\/div><\/div><\/div><\/div>

<\/i><\/i><\/span>Is the Odontoscope\u00ae covered by Belgian health insurance providers? <\/span><\/a><\/h4><\/div>
\n

Yes. As a medical app recognised by mHealthBelgium, partial or full reimbursement is available through most Belgian health insurance providers. Please check your provider's specific conditions.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

Certification & data<\/h3><\/div><\/div><\/div><\/div><\/div>

<\/i><\/i><\/span>What is mHealthBelgium and why does it matter? <\/span><\/a><\/h4><\/div>
\n

mHealthBelgium is the official Belgian federal government platform that validates mobile health applications used in a medical context. Being listed on mHealthBelgium means the Odontoscope\u00ae app meets the strict data security, regulatory compliance and clinical quality criteria defined by the Belgian authorities.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Is the app GDPR-compliant? <\/span><\/a><\/h4><\/div>
Yes. The Odontoscope\u00ae app is compliant with the General Data Protection Regulation (GDPR). All residents' health data is processed and stored securely, in accordance with applicable European legislation.<\/div><\/div><\/div>

<\/i><\/i><\/span>Is the Odontoscope\u00ae a certified medical device? <\/span><\/a><\/h4><\/div>
\n

Yes. The Odontoscope\u00ae is a Class I CE-certified medical device, registered on EUDAMED, the European database on medical devices. It has also been declared to the AFMPS (Federal Agency for Medicines and Health Products) in Belgium and validated through a quality inspection.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Which smartphones or tablets is the app compatible with?<\/span><\/a><\/h4><\/div>
\n

The Odontoscope\u00ae app is compatible with iOS (Apple) and Android smartphones and tablets. Please ensure your device has a flash for best image quality.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

Pricing & ordering<\/h3><\/div><\/div><\/div><\/div><\/div>

<\/i><\/i><\/span>How do I place an order? <\/span><\/a><\/h4><\/div>
\n

Existing clients can order directly through the Odontoscope\u00ae app via their dedicated account. For a first order, please contact our team via the contact form \u2013 we will create your account and support you through the setup process.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Are the devices reusable? <\/span><\/a><\/h4><\/div>
\n

The Odontoscope\u00ae device is for individual use and is therefore reusable only for the same patient, like a toothbrush.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-5525","page","type-page","status-publish","hentry"],"yoast_head":"\nFAQ \u2013 Odontoscope\u00ae<\/title>\n<meta name=\"description\" content=\"Frequently asked questions about the Odontoscope\u00ae system \u2014 use, certification, reimbursement and pricing. 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